Shank Chiropractic LLC

For residents of Englewood, Ohio, and the surrounding areas, finding a reliable and professional chiropractor is an important step in managing pain and promoting overall wellness. Shank Chiropractic LLC, located on Taywood Road, has been a part of the local healthcare landscape, serving patients with a focus on comprehensive care. The clinic operates with a goal of providing relief for a variety of conditions, and it is known for its efforts to accommodate patients during urgent times, which is a significant factor for individuals dealing with sudden flare-ups or new injuries.

A review from a long-term patient highlights a positive experience with the practice, specifically praising the care provided by Dr. Shank and the support from a staff member named Jenn. This patient, who has visited multiple chiropractors over the years, found the overall care to be effective and appreciated the clinic's ability to fit them in when urgent needs arose. This speaks to a level of commitment and flexibility that is highly valued in the healthcare industry. For locals who require a practice that understands the unpredictable nature of pain, the capacity to schedule appointments on short notice can be a game-changer.

However, another review offers a very different and highly concerning account. This patient reported a frustrating and upsetting experience involving the front desk staff, which resulted in a cancelled appointment. The review details a situation where insurance information, provided weeks in advance, was not verified until the patient's arrival. The patient alleges that the receptionist provided false information regarding their insurance coverage and ultimately canceled the appointment. The review goes on to state that a subsequent call to the insurance company revealed that the patient was, in fact, covered. This experience led the patient to conclude that the staff member's behavior was prejudiced and a significant barrier to receiving care. The review serves as a cautionary tale for new patients, emphasizing the importance of trust and clear communication between a clinic and its clients, and raising questions about the staff's conduct. While the patient never had the opportunity to meet Dr. Schaeffer, the lack of trust in the staff member made it impossible for them to move forward with treatment at this office.

Shank Chiropractic LLC is located at 713 Taywood Rd, Englewood, OH 45322, USA. This address places the clinic in a convenient location for residents of Englewood and nearby communities. Taywood Road is a local thoroughfare that is accessible from other main roads, making the journey to the office relatively simple. The location provides a local option for chiropractic care without requiring a long drive into a more congested part of the city.

The clinic's physical address is situated to be a part of the community, offering a professional setting for patients to receive treatment. For locals who prioritize convenience and want to support a nearby business, the location is practical. Navigating to the office should be straightforward for anyone familiar with the Englewood area. While the reviews offer different perspectives on the overall patient experience, the physical location itself remains a key feature for accessibility, allowing residents to get the care they need without a major commute.

While the provided information does not offer a detailed list of all services, the practice's focus on chiropractic care suggests a range of services designed to address common musculoskeletal issues. Based on the nature of a chiropractic practice, the services likely include, but may not be limited to:

• Chiropractic Adjustments: The core service of any chiropractic practice, aimed at realigning the spine and joints to relieve pain and improve function.
• General Wellness Care: Ongoing treatment to maintain spinal health and prevent future problems.
• Treatment for Acute and Chronic Pain: Addressing both sudden, urgent issues and long-term conditions affecting the back, neck, and other parts of the body.
• Patient Consultations: A thorough discussion of a patient's health history and symptoms to develop a tailored treatment plan.
• Supportive Care: Working with patients to understand their needs and provide care that helps them manage their health.

The positive review mentions "overall care," which suggests that the practice goes beyond simple adjustments to provide a more holistic approach to patient wellness. The ability to fit patients in for "urgent times" also implies a focus on addressing acute pain and unexpected injuries, which is a valuable service for any community. However, the negative review highlights a significant issue with the intake and administrative process, which is a crucial part of the overall service provided by any healthcare provider. The inability to properly handle a patient's insurance information and the subsequent cancellation of an appointment demonstrates a breakdown in the delivery of these services.

Shank Chiropractic LLC has a few features and highlights that are mentioned in the reviews, painting a mixed but informative picture of the practice.

• Ability to Accommodate Urgent Appointments: A key highlight for a patient who has been with the clinic for a long time is the practice's ability to fit them in during urgent times, which shows a commitment to patient needs beyond a standard schedule.
• Professional Care: The positive review speaks highly of the "amazing job" done by Dr. Shank and a staff member named Jenn, indicating a high level of satisfaction with the chiropractic care itself.
• Incompetent or Prejudice Staff Member: The negative review, however, is a major highlight that cannot be ignored. The patient's experience with the receptionist, including what they described as a lie about insurance coverage, unprofessional handling of personal information, and an eventual cancellation of a long-awaited appointment, raises serious concerns about the front-desk operations and the overall patient experience.
• Staff Communication: The discrepancy in information provided by the receptionist about insurance coverage, which was later contradicted by the patient's insurance company, is a critical issue. This lack of accurate information and follow-through created a highly frustrating and a distressing situation for the patient.
• Lack of Trust: The outcome of the negative experience was a complete loss of trust in the practice, even though the patient never had the opportunity to meet the doctor they were scheduled to see. This highlights how crucial a professional and ethical staff is to a patient's willingness to seek and continue care.

These highlights, taken together, provide a comprehensive but contradictory view of the practice. While the clinical care may be highly rated by some, the administrative and interpersonal skills of the front-desk staff, as reported in one review, present a significant issue that prospective patients should be aware of.

For those in the Englewood, OH area who are considering Shank Chiropractic LLC for their wellness needs, here is the essential contact information:

Address: 713 Taywood Rd, Englewood, OH 45322, USA
Phone: (937) 558-1256

It is always recommended to contact the office directly by phone to inquire about services, ask questions about insurance coverage, and schedule an appointment. Given the issues raised in the negative review, it may be prudent for new patients to double-check their insurance coverage with their provider before their appointment to ensure a smooth check-in process.

In conclusion, Shank Chiropractic LLC in Englewood, Ohio presents a mixed picture for locals seeking chiropractic care. On one hand, the practice is praised for its quality of care and ability to handle urgent appointments, which makes it a suitable choice for those who have a positive, established relationship with the doctors and staff. The positive review from a long-term patient suggests that the clinical side of the practice is effective and reliable.

On the other hand, the detailed and highly negative review raises serious concerns about the professionalism and ethics of the front-desk staff. The allegations of misinformation, a lack of competence in handling patient information, and a perception of prejudice are significant red flags that could understandably prevent a new patient from trusting the practice. While the negative experience was not with the doctors themselves, the review highlights that a practice is judged by its entire team. Therefore, while the practice may be a suitable option for some, especially existing patients, new patients should be aware of these reported issues. For locals, finding a chiropractor is a matter of both clinical skill and trust, and the provided information suggests that while the former may be present, the latter has been called into question by a recent patient experience.

Shank Chiropractic LLC

713 Taywood Rd, Englewood, OH 45322, USA