Complete Chiropractic Photos


Complete Chiropractic Introduce
For individuals in Colorado Springs seeking effective relief from pain and discomfort, particularly following an accident, Complete Chiropractic offers a range of services aimed at restoring well-being. With a history of positive patient experiences, this clinic has been a trusted recommendation for families in the area, adapting its location to better serve the community.
Complete Chiropractic is known for its dedicated team, including skilled chiropractors and exceptional massage therapists. Patients highlight the warm and welcoming atmosphere, with front desk staff who are "super helpful and welcoming," even offering amenities like water and massage chairs while waiting. This attention to patient comfort sets a positive tone for treatment.
While a recent review raises significant concerns regarding billing practices for auto claims, particularly the refusal to bill medical insurance after auto-claim medical coverage is maxed out, it is important to note that the quality of care provided by the doctors, such as Dr. W and Dr. Nelson, and the therapists, like Lucy, receives high praise. Patients have consistently reported feeling "better than I’ve felt in years" after treatments, even after being in pain for extended periods. This indicates a strong clinical effectiveness that draws patients back for care.
Complete Chiropractic is conveniently located at 9362 Grand Cordera Pkwy #120, Colorado Springs, CO 80924, USA. This updated location places the clinic in the desirable Grand Cordera area of Colorado Springs, a growing and easily accessible community for many residents.
The move to this new location was a pleasant surprise for returning patients, as it brought the clinic "closer to us," indicating a strategic choice to enhance patient convenience. Grand Cordera Parkway is a well-known and modern thoroughfare, making the clinic simple to find for those driving. Being located in a commercial complex, the address typically implies readily available parking, which is a significant convenience for patients, especially when dealing with discomfort or injuries.
This location in the northeastern part of Colorado Springs makes Complete Chiropractic highly accessible for residents in that rapidly developing area, as well as those in nearby communities. Its ease of access is a key factor for individuals seeking consistent and ongoing chiropractic care without major travel burdens.
Complete Chiropractic offers a range of services designed to address musculoskeletal pain, improve recovery, and enhance overall well-being. Their approach combines chiropractic adjustments with therapeutic muscle work, particularly beneficial for those recovering from accidents or chronic pain.
- Chiropractic Adjustments: The core of their service involves expert chiropractic adjustments performed by experienced doctors like Dr. W and Dr. Nelson. These adjustments aim to realign the spine, reduce nerve interference, and alleviate pain, helping patients feel "better than I’ve felt in years."
- Therapeutic Muscle Work / Massage Therapy: Patients consistently rave about the "muscle work" provided, with one describing it as the "best massage I have ever had in my life." Therapists like Lucy are highly praised for their skill in deep tissue work, ensuring patient comfort by routinely asking about pressure. This service is crucial for relaxing tight muscles and complementing adjustments.
- Accident and Injury Treatment: The clinic has a strong history of treating patients involved in car accidents and other injuries. Families have been "recommended to complete chiropractic by some family" specifically for accident-related treatment, highlighting their expertise in this area.
- Pain Relief: Their treatments are highly effective in providing significant pain relief. Patients report feeling dramatically better even after a few sessions, indicating their ability to address severe and long-standing discomfort.
- Personalized Care: While not explicitly detailed as a service, the attentive listening from the doctors and the customized approach to muscle work (e.g., asking about pressure) suggest that treatments are tailored to individual patient needs and comfort levels.
Complete Chiropractic in Colorado Springs possesses several key features and highlights that define its patient experience, despite some reported challenges with administrative processes.
- Highly Effective Treatments and Pain Relief: A significant highlight is the clinical effectiveness of their services. Patients consistently report feeling "better than I’ve felt in years" and rave about the "best massage I have ever had in my life" from therapists like Lucy. Dr. W and Dr. Nelson are noted as being "so good" at what they do, delivering tangible relief.
- Exceptional Muscle Work / Massage Therapy: The quality of therapeutic muscle work is a major draw. Patients' strong endorsements, including one who states their wife (not the "raving type") also "raved about her experience with Lucy," underscore the superior skill in this area.
- Welcoming and Attentive Front Desk Staff: The "front desk ladies were super helpful and welcoming." They go the extra mile by offering water and the option to sit in a "massage chair while I waited," creating a comfortable and positive initial impression for patients.
- Experienced Chiropractors: The continuity of care for returning patients (some coming back years after their first treatment) indicates trust in the expertise of doctors like Dr. W and Dr. Nelson.
- Convenient Location and Accessibility: The recent move to a new location that is "closer to us" enhances accessibility for many patients, indicating a commitment to patient convenience.
- Comfort-Focused Environment: The clinic prioritizes patient comfort, evidenced by the availability of massage chairs and therapists routinely checking on pressure during muscle work.
Note on potential concern: It is crucial for prospective patients, especially those involved in auto accident claims, to be aware of the detailed negative feedback regarding billing practices. The review highlights a significant issue where the clinic allegedly "refuse to bill medical insurance during an auto-claim and will require you to self-pay if your medical portion of your auto-claim is maxed out," which the reviewer claims is "illegal and not the process set up by auto-claims adjusters." While this is a serious accusation, it's important to differentiate it from the quality of the actual medical care received, which remains highly praised by the same reviewer. Patients should verify billing policies directly with the clinic and their insurance providers, especially for accident claims.
To inquire about services or schedule an appointment with Complete Chiropractic in Colorado Springs, please use the following contact details:
Address: 9362 Grand Cordera Pkwy #120, Colorado Springs, CO 80924, USA
Phone: (719) 593-0300
Mobile Phone: +1 719-593-0300
It is advisable to call ahead to discuss your specific needs, particularly if your visit is related to an auto accident or involves complex insurance billing, to ensure clarity and avoid potential misunderstandings. The front desk staff are generally helpful in assisting with scheduling and initial inquiries.
For residents of Colorado Springs, particularly those in the Grand Cordera area and surrounding northern communities, Complete Chiropractic offers a compelling choice for effective pain relief and recovery, especially after accidents. The clinic's suitability for locals largely rests on its highly praised clinical outcomes and patient-focused treatment environment.
Many Coloradoans lead active lives, and accidents or chronic pain can significantly impact their quality of life. The strong testimonials regarding the "best massage I have ever had" and feeling "better than I’ve felt in years" underscore the clinic's ability to deliver tangible results in pain reduction and improved well-being. The expertise of doctors like Dr. W and Dr. Nelson, combined with the therapeutic skills of staff like Lucy, ensures that patients receive high-quality chiropractic adjustments and muscle work.
The convenient new location closer to many residents, coupled with the welcoming and attentive front desk staff who offer amenities like massage chairs, contributes to a positive overall patient experience. This focus on comfort and ease of access is highly valued by locals navigating busy schedules or dealing with pain.
While prospective patients, particularly those with auto insurance claims, should proactively discuss billing policies to ensure alignment with their expectations and legal processes, the consistent praise for the direct care provided by the medical team remains a significant draw. For effective chiropractic care and exceptional muscle work in a comfortable setting, Complete Chiropractic stands out as a strong option for those in Colorado Springs seeking a healthier, pain-free life.
Complete Chiropractic Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Complete Chiropractic Location
Complete Chiropractic
9362 Grand Cordera Pkwy #120, Colorado Springs, CO 80924, USA
Complete Chiropractic Reviews
officefeelattentioninsuranceneckunderstandingeducationquestionshurt
★ 5★ 4★ 3★ 2★ 1Years ago, my wife and I were in a car accident and We were recommended to complete chiropractic by some family. We did treatment with them for several months and were very pleased with the experience.Fast forward to December 2024 and we were back in need of a chiropractor due to a recent accident. Of course we called complete chiropractic once again to get scheduled and start treatment. To my surprise they had moved locations (closer to us) and Dr. W had availability that day. I wasn’t available that day so I scheduled for later in the week. When I came in the front desk ladies were super helpful and welcoming. They offered me water and asked if I wanted to sit in a massage chair while I waited to see the Doc.After a great adjustment, I had muscle work scheduled with Lucy. When I say that was the best massage I have ever had in my life I kid you not! My wife also raved about her experience with Lucy and she is not the raving type! During my massage I was routinely asked about pressure to ensure my comfort and when I left I felt better than I’ve felt in years and…I’m still under 30!I cannot recommend complete chiropractic enough!
Mar 17, 2025 · Markeice BellamyI took my wife to this office after her car accident because it was recommended by her friend and because they will bill the auto-claim from our auto-insurance. Now, had we known how we would be treated and that we would have had such a problem with the billing at this office, we would never have started with them in the first place. To start, we filled out far more paperwork at the this office, when we ever did with our Auto-Claim, which was unexpected, and so that was inconvenient, but we thought we would get good care. The ladies at the desk can be nice, but they also prioritize their billing policies above patient care. So, you know what really matters their. In Colorado, the process with getting money back in an accident, is that if you have medical coverage on your auto-insurance you use that first, then you run everything through your medical insurance so don't have such high out-of-pocket costs, that no one can afford. Lastly, you get reimbursed by the at fault parties insurance to repay both your out-of-pocket costs and your health insurance companies medical expenses. Now, apparently Complete Chiropractic doesn't believe in following the law, or was burned by one insurance company before, because they outright refuse to bill medical insurance during an auto-claim and will require you to self-pay if your medical portion of your auto-claim is maxed out, like ours was. This is illegal and not the process set up by auto-claims adjusters at insurance companies. So, we have had to cancel my wife's appointments and look elsewhere while consulting legal advice on how to handle companies like this that think they are above the law. It is really too bad because Dr. Nelson is so good. Anyway, if I could give negative stars, I would. I would suggest Complete Chiropractic stop accepting auto-claims unless they do so legally.
Mar 17, 2025 · Chris EdgertonI had high hopes when I found these folks on a Google search. I am not from the area so did not have anyone to ask for a recommendation. Unfortunately after a couple of visits, I realized I made a mistake choosing to continue with this clinic. I was in a car accident and needed some care. My first interaction with the front office staff was pleasant except for the office manager. She was very short and unfriendly while answering a question about the accident insurance. She was confrontational even almost reprimanding me for not completely understanding their particular policy. It is my opinion she needs to seek a course or some form of continued education on how to handle customers. I also experienced an unfriendly attitude during my second visit from the blond that works at the front. The third visit is when I decided I had enough and looked for another option for my care. The same manager lady was borderline rude, and the chiropractor I was seeing took like 4 min, and threw me around the table to adjust me. He did not even adjust fully and I had to request he redo one of the adjustments. I felt like cattle instead of true care. A clinic of this sort should be a safe and relaxing place for patients, and the care should be comprehensive. I chose them because they seem to have many options. However, I was never even spoken to about the full options. When I asked for my records, I explained why I was requesting them and shared that I was unhappy. Clearly, I had made the decision to move on but the lack of their concern for my unhappiness confirmed it was the right choice. No one even tried to understand why I was leaving. I decided to write a review so at the very least I could help others understand what they are walking into for care and praying there will be a couple of tweaks to the business as a whole in the process. I also decided to give the clinic at least a two star, because they do have two front desk ladies that are delightful. I do not have their names, but one is a young athletic tall female and the other a shorter adorable potentially hispanic female. They are 100% the reason for the second star.
Jun 10, 2022 · Kelly BassEdited to change review. I’m having an extreme TMJ flare, and I couldn’t get an appointment for a week because I have only done dry needling previously and would be considered a new patient. I’m finding a new chiropractic office who can schedule me quickly for an acute issue.I’ve been to numerous practices in town. Dr Monroe has done a few dry needling sessions on my neck and upper left back area. It has helped me immensely. What I love about this practice, is the straight forward treatment without the non-ancillary fluff.
Sep 06, 2023 · Amanda CarltonGreat office! Staff is always super friendly and welcoming (a rare thing these days). I have been going to chiropractors since age 8 so I've seen my fair share of good and bad ones. At my first appointment Dr. Liberman acknowledged that and told me to just come in as I felt I needed, he didn't try to pressure me to come in twice a week like a lot of other places do. The last office I went to tried to sell me on a $5000 plan. No thanks! They just got a new Doctor here as well and both he and Dr. Liberman do a fantastic adjustment. Bonus points for the massage chairs as well! Helps relax you before your appointment!
May 27, 2022 · Pepper P.
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